Frequently Asked Questions

Please use the tracking link you received via email or SMS to track your order. Once your order gets handed off to The Carrier by our overseas shipping partner, you will then be able to use it to track your package. Shipping typically takes 5-14 days. If it has taken longer than that, please contact us and we will investigate further.

The most common reason your SleepTooth may sound quiet or muffled is that the actual individual speakers aren't positioned directly over your ears. Adjust the speakers within the headband material by sliding them into the correct position. Once over your ears, the sound should be loud and clear.

Yes! First remove the electronics from your SleepTooth by sliding them out of the opening in the back of the headband material. Once removed, you can then hand or machine wash. Once dry, you can reinsert the electronics.